English
5+
فروعنا

مكاتب محلية وعالمية

150+
شركاء نجاحنا

علامات تثق بنا

10+
انجازاتنا

جوائز وشهادات تميز عالمية

200+
موظفينا

فريق عالمي يضم 180 خبير دولي، يقودهم 50 مبدع من الرياض

About the Project

In 2023, SAB Bank (HSBC Saudi Arabia) initiated an RFP process to source a new provider for e-learning services. The bank sought a partner with proven experience in the banking sector, a deep understanding of Saudi culture, and the ability to deliver high-quality Arabic content.

Capytech was selected due to its extensive expertise and strong track record in developing multilingual digital training programs. A three-year master agreement was signed, during which Capytech produced numerous bilingual (Arabic and English) e-learning modules tailored to various internal audiences — from front-line employees to board members.

Objectives

  • user (6) 1

    Deliver culturally adapted e-learning content aligned with the Saudi banking environment.

     
  • up-arrow 1

    Develop bilingual training units (Arabic & English) to meet the needs of all employees.


    •  
  • settings (3) 1

    Enhance employee engagement and interaction with training content.

     
  • view (5) 1

    Equip staff with comprehensive skills through interactive learning modules.

     
  • idea (7) 1

    Ensure quality and consistency of training programs across all bank levels.

Challenges

  • Producing culturally and linguistically relevant content that serves diverse employee groups.
  • Maintaining high-quality standards and consistency across multiple training units.
  • Aligning content with internal bank requirements and learning management systems.

Solutions

  • Capytech developed tailored e-learning modules addressing the bank’s needs throughout the contract duration.
  • Content was created in collaboration with SAB teams to ensure cultural relevance and strict adherence to quality and compliance standards.
  • All modules were implemented within the bank’s Learning Management System (LMS) with continuous technical support to ensure smooth operation.

Scope of Work

  • Development of bilingual e-learning modules covering multiple banking-related topics.

  • Design of interactive training content reflecting Saudi cultural values and industry standards.

  • Implementation and ongoing LMS support over a three-year period.

  • Bilingual e-learning units (Arabic & English)
  • Interactive training content suitable for all employee levels
  • Performance reports and progress tracking to ensure learning effectiveness
  • Continuous collaboration with SAB’s training department to enhance content over time

Our Work for This Project

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